Pool and Spa
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You need to pop the front cover off. the bottom of the cover snaps into place so pull/pry the cover out fro the bottom them p and off. Once the cover is off you have to back the nozzle off of the copper pipe adapter. there's a 3/8" hex socket in the front of the nozzle for this purpose. Once the nozzle is off the back plate should come off easily but some caulking might need to be cut away between the back plate and the wall. Here's a link to the plumbing install instructions (page 2) so you can see what I mean.http://steamist.com/wp-content/uploads/2015/02/218-J_Plumbing_SM-46_SM-79.pdf