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Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22469
Experience:  Licensed in Hydronics and Boilers
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We just had a new Rheem pool heater put in and the first

Customer Question

Hi!. We just had a new Rheem pool heater put in and the first time we turned it on Friday night to heat the pool for the next day, we woke to cold water and blown out thermal fuse. The screen said "Rollout Switch Open". We had to wait until the following Wednesday for it to be replaced. We just tried it again this morning and by lunchtime today, we had cold water and a blown fuse and error code. What can we do about this? It was breezy today but not very windy.
Submitted: 1 year ago.
Category: Pool and Spa
Expert:  Billy replied 1 year ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying. Once again use reply..not "rate".

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