How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Billy Your Own Question
Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22102
Experience:  Licensed in Hydronics and Boilers
12672042
Type Your Pool and Spa Question Here...
Billy is online now
A new question is answered every 9 seconds

Drive error on my hayward ecostar pool pump. Service Tech

Customer Question

Customer: drive error on my hayward ecostar pool pump. Service Tech came out, looked at the display and said it needed a new computer "brain". This is the second time this has happened.. first time it was 4 months old and under warrenty.. out of warrenty now.
JA: Thanks. Can you give me any more details about your issue?
Customer: display says "drive error" pump will not start
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Pool and Spa Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes.. I can wait.. I just wanted to know if there is some kind of factory reset. or if there is another option beside a new "brain"
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Pool and Spa
Customer: replied 1 year ago.
Code/Fault Indications: Drive Error: Pump has Stalled
Expert:  Billy replied 1 year ago.

Hello,

when you say stalled....

do you mean the motor has power but has seized/stopped?

the motor does NOT have power and has stopped?

Related Pool and Spa Questions