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Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22100
Experience:  Licensed in Hydronics and Boilers
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AquaRite salt generator - power light on; generator light

Customer Question

AquaRite salt generator - power light on; generator light goes off after 1-2 minutes and check cell and check salt lights stay on. Had cell tested today and it passed. Took board out and don't see any noticeable burns. What else could it be?
Submitted: 1 year ago.
Category: Pool and Spa
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Billy replied 1 year ago.
hello,
are you sure you have the proper salt level to react with the cell?
Use reply and we can move forward
Customer: replied 1 year ago.
started because it was reading way low on salt and pool store confirmed it had plenty of salt and still do.
Expert:  Billy replied 1 year ago.
If the cell passed...and the salt is sufficient...then you have a bad board.
I know you said no hot spots, but the board is the only other culprit

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