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Billy
Billy, Technician
Category: Pool and Spa
Satisfied Customers: 22388
Experience:  Licensed in Hydronics and Boilers
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I have aTSC-8 display and the temperature keeps dropping to

Customer Question

I have aTSC-8 display and the temperature keeps dropping to 15 degrees all the time as I'd the down button is stuck on. Unable to control the spar or change any set points
Submitted: 1 year ago.
Category: Pool and Spa
Customer: replied 1 year ago.
Money now paid are you still there?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Not used this service before and not had any comunicaction from you since I have paid I thought it took 10 mins now been 20?
Expert:  Billy replied 1 year ago.
Hello,
I apologize for the delay. I just logged on and saw you had not been helped yet.
Do you have any response at all from the keypad?
We need to know if key pad is powered or not.
Use reply please
Customer: replied 1 year ago.
I have not had any communication at all and thought this might be some sort of a scam after me paying £22!
Expert:  Billy replied 1 year ago.
I understand.
I logged on and saw your question still open.
If you like I will forward to customer service for return of deposit.
I worry about these things also.
Billy
Customer: replied 1 year ago.
If you could please as I'm not in the U.S. I'm in the UK and I'm very disappointed with the lack of response
Thanks
Mark
Expert:  Billy replied 1 year ago.
No problem Mark.
I am sending now.
Billy
Customer: replied 1 year ago.
Thank you
Customer: replied 1 year ago.
All sorted thanks for your help with this matter!
Regards
Mark
Expert:  Billy replied 1 year ago.
You are very welcome.
I assure this is a quality site...with the exception of appraently being slow at times.
I thank you for your patience.
Please disregard any computer generated prompts to respond as it will not be from me.
Billy