I have a 2004 year CAL Spa , model model 04-CE-32. Its the same shell as the swim model but without the swim features. Has the 5000 electronics. The OH or OVERHEAT error message came on. I turned off the breaker box and waited an hour, put the breaker back on, and it came back on about 20 minutes later. We normally set the temp below 100 degrees.Further testing suggestions or remidies?ThanksLarry
Turned off power at breaker box. waited over night. Turned on power. set temp to 92 degrees. After about 10 - 20 minutes came back on. Turned power off.
Tried complete process again next day. same results.
Hello, how can I help you today? Since the high limit sensor is sensing the temperature of the heater housing itself, the first thing we'd need to determine, is the heater itself overheating when the high limit sensor is tripping out? If it is, then the high limit sensor probe is doing what it's supposed to do and we'd need to then see why the heater is overheating. It's obvious that the spa water itself isn't overheating as it doesn't have enough time to do so. If we determine just by feeling the heater during the first 20 minutes if the heater housing is not overheating, then the next step would be to test the high limit sensor itself. This can be done by unplugging the temperature sensor and the high limit sensor from the circuit board and then measure the resistance reading on both of them, it should be nearly identical for both probes. Just let me know, and we can go from there, happy to help out as long as you need it. Thanks, Jeff
Still here to work with you as long as you need to , just waiting to hear back to see if you want to check some of those things out so we can narrow down the issue. You hit the " Helped a little" button, which will kick back negative feedback to me, but I just want you to know that I'm still here and ready to help with anything you need to get you to the solution, but I can only give the instructions on this end and will need you to do the physical testing and then let me know what's happening until we isolate problem. Just let me know and I'll help out, thanks, Jeff
Hi Jeff. So what would you say is a reasonable cost to repair this issue? Sorry didnt
realize the negative feedback issue.
Well, depending on who does it, if it were a service company like I own, it would be a service call of $98 which covers you for an hour, then the temperature sensor assembly is around $80 or so, if that's what it ended up being. Now if you did it yourself, you'll just have the cost of the sensors minus the labor. Now if the heater really is overheating, we'd need to first find out why it is, before we could figure any costs on that type of repair. These prices are solely based on my standard fees, and they will vary in different parts of the country.
Servicing pools and all brands of spas for over 28 years.