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garrygoeson, Home Appliance Technician
Category: Pool and Spa
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Experience: Over 27 years Repairing Pool & Spa Equipment,Gas Heaters,& Whirlpool Bath Tubs. Certified by many Pool & Spa Manufacturers.
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I just had a new Hayward Super II Pump installed. Electrician

Resolved Question:

I just had a new Hayward Super II Pump installed. Electrician just left. The wiring is done correctly (this pump replaces and old pump) Pump kicks on for about 10 seconds and then shuts down. I had them check the voltage and that is correct, it is wired correctly. Could it be a defective "thermal Overload Protector" What else should we check, before I ship the pump back?

Submitted: 12 months ago.
Category: Pool and Spa
Expert:  garrygoeson replied 12 months ago.


garrygoeson :

Hi my name is Garry

garrygoeson :

If this is a brand new pump, you may want to remove the basket and try to feel around the impeller area just to be sure nothing got lodged in there. If it is cycling on the overload protector, this is usually because motor is getting very hot

garrygoeson :

Since you had all the wiring and voltages verified as correct, and if this is still under warranty, you may not want to do too much to this, besisdes returning it for a replacement.

garrygoeson :
garrygoeson :

If you open the pump or motor, you may void the warranty, and this is something you don't want to do!

Customer :

Thanks for the help. Yep, I was thinking the same thing.

garrygoeson :

I am correct about this being a new pump?

Customer :

yes brand new out of the carton

garrygoeson, Home Appliance Technician
Category: Pool and Spa
Positive Feedback: 92.1 %
Satisfied Customers: 296
Experience: Over 27 years Repairing Pool & Spa Equipment,Gas Heaters,& Whirlpool Bath Tubs. Certified by many Pool & Spa Manufacturers.
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