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Customer Question

My Jandy Aqualink RS Wireless remote was not working proper. Lights coming on and off, spa heater enabling on its own. I bought a new Aqualink RS wireless control panel , part # XXXXX and cannot get it to sync up. Do I need a new J Box Transceiver because the chips in the sender and receiver are not compatible?

 



Already Tried:
Pushing the sync buttons on both the sender and j box receiver. Reset the systems multiple times. They will not connect and I need to know if I need a new transceiver box and if so what model.

Submitted: 289 days and 14 hours ago.
Category: Pool and Spa
Value: $30
Status: CLOSED
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Expert:  Michelle-Mod replied 288 days and 21 hours ago.


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!


Customer replied 287 days and 17 hours ago.

Yes still waiting. It said there were 3 experts online when I asked my question now you need to find someone That seems like rather poor service. I do still need my answer.

Customer replied 287 days and 11 hours ago.

Four days is too long for a response. Please cancel my question. I'll find my answers elsewhere. Do not bill my credit card for more than the one dollar retainer

 
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