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On the Caldera Utopian Tehitian spa we just inherited we need to know where the reset button is for the heater. We checked filter and removed it but the heater is not working
Already Tried: removing the filter and putting the spa in summer mode which it is in now
Do you know how old this tub is? 2008 or later?
later installed in 2004. The pressure switch was replaced in 2004 when this problem occurred.
I am trying to double check on this to be sure, but some heaters do not have a reset. Does this model have a 24 hour circulation pump as well?
I have the owners manual in hand. How would I determine that?
I think the 2004 Tahitian has an Energy pro system, which is a smaller pump that draws less energy and runs continuous. If this pump is not working or clogged the spa will not heat and this is a common occurance.
I also think there is a built in GFCI to the spa but this would shut down the entire spa if tripped not just the heater.
we took the filter out and now the control panel is working. Until we took the filter out the control panel would go to 4 dashes after we reset the breakers
where is the pressure switch on this spa
Should be located on the heater assembly. I am going to try to pull a drawing, I'll be right back as I need to go into my other office.
OK, The Caldera heater Tahitian is in the Utopia series and there is a new heater replacement for the years 2002 and up. HOWEVER, on the earlier model heaters there is no pressure switch.
Could be why they changed it.
The reason may also be as this is a low flow heater assembly. The small circulation pump provides the heating over a longer period of time with a smaller pump which has less flow. There would not be enough flow to use a pressure switch.
In SUMMER MODE the 24 hour circulation pump shuts off. Therefore, you need to check this circulation pump as it works when the system shuts it off in summer mode, but then there is no heating at other time.
should be "the system shuts off the circ pump in summer mode"
I'm sorry it took a while to get to the problem, but spas vary so much from one manuf. to another and it takes some time to work through the models and what features they have and also the code names they use.
I would inspect the check valve if there is one before the circulation pump (small pump) to be sure it is not clogged. Then if the circ pump is suspected to be bad and needs to be replaced you need to remove the old pump to get the information to order a new one. This will include how the pump is attached (3/4" or 1" barb connections?) and also the brand (Laing?), the gpm, and the plug on how it connects to control board.
You should be able to get an after market circ pump (how they are commonly referred to).
Let me know if I can help further.
There definitely is a pressure switch on this model. Where it is located is my concern
Do you have a heater part number?
Or description? So I can put my eyes on it.
http://www.hottubwarehouse.com/Pressure-Switch-73995-p/73995.htm See if this looks like your pressure switch. It is one that is used on SOME models. The pressure switch should always be located prior to the heater assembly.
This is the issue with me. The owners manual shows me nothing on the heater side of the spa. No drawing No line drawing explaining the heating system. So I need your help. That's why I engaged you in this discussion. If the owners manual had the necessary information I would be able to order the part and replace it
It may have a wire running from it back to the control board.
Let me check, is it connected to the temp sensor?
I'm sorry, there are so many configurations for the Watkins type spas. And they do not supply this diagram to service people unless authorized dealers. Let me see if I can opt out and see if another expert is online that may have more Caldera knowledge.
I have messaged another expert online, he should review information so far and get with you.
thanks
Hello. My name is XXXX, XXXXXX allow me a moment to review your question thoroughly.
Does your control panel resemble this one?
Attachments are only available to registered users.
If so, you have a Balboa system and there is a pressure switch, but no hi limit reset. It is electronic on this system.
Do you see and error messages or words displayed on the control panel? Is the heat icon displayed in the control panel?
Standing by.
Hello,
I just wanted to let you know that I will be going offline soon I will be available for some time tomorrow. I will get back to you as soon as I log back on if you have responded.
If this is your control pad, you have a Balboa system and the pressure switch is screwed into the metal heater tube that is below the control box. It may be inside the box or mounted on the heater tube outside the box. Do not unscrew it if inside the box with the tub full; the circuit board will get wet and you may have much bigger problems if that happens.
If the heat indicator is on in the display and the tub is running low speed constantly and not heating: you have a bad heater element or a bad circuit board.
If the heat indicator is not on, you have a flow problem with the pump or the pressure switch is not working properly. The pressure switch usually shows a FLO error if not closing properly. If stuck closed on startup, it may or may not show an error depending on your system.
If you use a test meter and check the 2 heater terminals for voltage, you should get 0v or 240v, unless your model is 120v. If so, you will get 0v or 120v. Place one probe on each heater terminal with your meter set on ACV. I will be available to help you further after you have responded.
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Can you show me where the pressure switch is installed on the Caldera Spa Model Tahitian Model #TAB3B1041 where the pressure switch is located
Hi,I'm a moderator for this topic. Your Professional has opted out and I wonder whether you're still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
I am sorry for the delay, I was gone on a family emergency much longer than expected. I did opt out as soon a I knew I would be away, so another professional could continue to help you. I am sorry that did not happen, please respond and we can continue. I explained the location of the pressure switch the best I can and how to test if the heater was getting voltage. I suggested very specific troubleshooting tests and how to perform them and what the results of the test indicate. I am sorry if if I did not get back to you sooner, I was unable unfortunately. Is that why you gave me such a terrible feedback rating? Please consider that prior to that I did have a 100% rating, I am sorry I was unable to continue right away; it is always very important to me that every customer is satisfied with my help. I would like continue troubleshooting, please reply and we can find what is causing your issue.Standing by.
The problem was solved by a local electrician
I am happy your issue is fixed, that's great.I am sorry I was not more helpful, this is a tough format for troubleshooting what I cannot see, test, or put my hands on. This time it just did work out.Have a nice summer.