Login|Contact Us
Question and Answer

Pool and Spa

Ask a Pool and Spa Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

when i turn my pump on the water goes away in the clear part.

 
Poolservice123's Avatar
  • Answered by:Poolservice123
  • CPO, CPI, CBP
  • Positive Feedback: 83.8 %
  • Accepted Answers: 298
Verified Expert
in Pool and Spa

Recent Feedback

Positive
Took awhile to get answer but I did like results.
Positive
I beleive this will solve my problem.
Positive
Thanks for the advice, sounds like a plan.
Positive
had ideas but they didn't work out for our problem
Positive
Asking a new question now
Positive
I haven't tried the suggestion yet but it sounds good enough to try and no one...
Positive
Very helpful!

Customer Question

when i turn my pump on the water goes away in the clear part. i amnot sure what you call that.

 



Already Tried:
i have turned off the pump and turn the lid and lifted it a little to let the air out, but it still does the same thing. i've done this at least 20 times.

Submitted: 360 days and 13 hours ago.
Category: Pool and Spa
Value: $30
Status: CLOSED
Picture
Expert:  Poolservice123 replied 360 days and 12 hours ago.


Poolservice123 :

Is this on an in ground or above ground pool?

Poolservice123 :

Be sure your plugs in the housing are in securely and have either orings or teflon tape on them to prevent water from being sucked in. Also, inspect your lid cover o ring as well.

Poolservice123 :

You should be releasing the air at your filter and not the pump. Some filters (sand) do not have an air release and the air has to work through the system.

Poolservice123 :

Sometimes, the water is completely full in the basket with no air and it looks like it is empty, but there is water flow in the pool which means it is full.

Poolservice123 :

If no water is coming into the pump basket then either air is coming in from the hoses (above ground pool) or where the pipe attaches to the front of the pump (male adapter has loosened).

Poolservice123 :

Also, be sure that all plugs are removed from the wall fittings and skimmer after winterizing.

Poolservice123 :

I would try the above before taking apart the pump to check the impeller. If the impeller is broken or clogged it cannot create the low needed to bring water into the system. If the filter is not full of water yet it would take a few minutes to prime but you should see some water entering the system.

Poolservice123 :

Let me know if above or in ground and I can help further.

 
Tweet

Pool and Spa Experts are Online Right Now

Ask Your Question Now
Ask A Pool and Spa Expert
Type Your Pool and Spa Question Here...
characters left:

Top Pool and Spa Experts

See More Pool and Spa Experts

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Pool and Spa Expert

Get a Professional Answer. 100% Satisfaction Guaranteed.
69 Pool and Spa Experts are Online Now
Type Your Pool and Spa Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan