Recent Feedback
my jandy pool pump (phpm1.5), which came with my anthony sylvan pool, is making a "raspy" noise that it did not make last year. It makes is much louder.It is less than 1 year old? Is this worth a service call? Any thoughts?
Already Tried: When pool was opened two days ago, noise was not there. It just arose over the last 24 hours. I have tried to turn pump on/off, but the noise doesn't go away. I also bled off any excess air in the system.
Hello, how can I help you today? A noise like that is from the bearings in the motor. All pool and spa motors use sealed bearings, so there's no lubricating them or anything like that, the only solution is replacing the bearings or the motor itself. Now if the motor is less than a year old, it should still be under warranty. General lifespan on pool motors is 5-7 years. If it's the bearings as I suspect, they will just get louder and louder and put a continued strain on the motor to run and eventually it will begin overheating and shutting down on you. I'd definitely get someone out in the near future before it shuts down on you and you're without circulation until someone can come out. Happy to help out if you still have any more questions on this, Thanks, Jeff
Hello, I am a customer service representative posting on behalf of the customer who is unable to view the chat. Please repost your response as QA so they can respond. Thank you.
What Happens Now?Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.Come back to this page at any time to see additional information from your Expert. You will also receive an email when your question is updated. If you want to send a message to your Expert, use the box below.If you have already received a satisfactory answer to your question, click the Accept button above. Experts are credited for each accepted answer they provide.
Experience: Servicing pools and all brands of spas for over 28 years.