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I have a Pentair Challenger pump that is approximately 3 years

 
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  • Answered by:poolguy810
  • owner - pool and spa service company
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Customer Question

I have a Pentair Challenger pump that is approximately 3 years old and just stopped working. I can hear it trying to turn on but it will not. I have reset the breaker on the pool and the main breaker in the garage. I have turned the heater off and on as well. There is nothing clogging the return and there is ample water in the pool. I am at a loss because at this time of the year no one wants to repair just do installations and I live in Louisiana where the temperature is already in the 90s so getting the pool back in operation is very imperative.

Sincerely XXXXX XXXXX can help... Terri

 



Already Tried:
Turning the breaker off and on by the pool and in the garage. I have cleaned the catch baskets and there is ample water in the pool. I have turned the heater off and on.

Submitted: 689 days and 4 hours ago.
Category: Pool and Spa
Value: $38
Status: CLOSED
Picture
Expert:  poolguy810 replied 688 days and 3 hours ago.


poolguy810 :

Hello, how can I help you today? if you had it working already this year then the chances of the shaft being locked up are pretty slim, as this is a problem a lot of pumps have when first started up for the year, but not likely to happen after it's been running already. The most likely problem, if you can hear it humming when you try to start it, is it has a bad start capacitor, which kind of acts like the starter on a car, it energizes the motor to start it up, if it goes bad, the motor just hums when you turn it on. The capacitor is normally located in the back end of the motor and is round, about an inch in diameter and normally about 3-4 inches long with wires attached to the end of it. You can buy replacements at most pool stores or a motor repair company for less than $20. that would be the first thing to try before replacing the entire motor.

 
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