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MODEL # XXXXX SERIAL #(NNN) NNN-NNNN MARQUIS SPAS I REPLACED

 
poolguy810's Avatar
  • Answered by:poolguy810
  • owner - pool and spa service company
  • Positive Feedback: 97.0 %
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Customer Question

MODEL # XXXXX SERIAL #(NNN) NNN-NNNN MARQUIS SPAS
I REPLACED A PUMP AND MOTOR ON THE SPA AND REPAIRED A BROKEN PVC FITTING. REFILLED THE SPA AND CHECKED AND REPAIRED LEAKS AROUND PUMP, EVERYTHING APPEARED TO BE FINE. THE OWNERS CALLED THE NEXT MORNING AND SAID THE TUB WAS HALF FULL. THE TUB IS SETTING ON A RAISED WOODEN DECK THAT YOU CAN SEE UNDER. THE WATER THAT APPEARS, SEEMS TO BE COMING DIRECTLY OUT OF THE BOTTOM. I TRIED TO USE A VIDEO SCOPE THRU THE JETS , BUT THEY ALL HAVE 90 DEGREE CORNERS THAT I CAN NOT GET MY SCOPE PAST. CAN I EMPTY THE TUB AND STAND IT UP ON EDGE AND DO A VISUAL INSPECTION FROM THE BOTTOM SIDE? I BELIEVE THAT IT MAY BE A BROKEN FITTING DUE TO FREEZING. CAN YOU GIVE ME ANY OTHER IDEAS OR SOLUTIONS TO THE PROBLEM.

THANKS, XXXXX XXXXX
GALLOWAY ELECTRIC LLC
XXX@XXXXXX.XXX

 



Already Tried:
I HAVE PLACED ALL OF THE INFORMATION IN THE ORIGINAL QUESTION.

Submitted: 776 days and 20 hours ago.
Category: Pool and Spa
Value: $15
Status: CLOSED

Accepted Answer

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Expert:  poolguy810 replied776 days and 19 hours ago.


poolguy810 :

Hello, how can I help you today? If the original pvc damage you repaired was from freeze damage as well, then you'll almost always have more than one broken pipe, almost always the lowest in the tub. Chances are you've got a cracked plumbing manifold with several ports on it or one of the bottom suction drains still had water in it and cracked the fitting on the backside. You can stand it up on its side to look for it, but the most common way is bracing it up on concrete blocks high enough to crawl under it when you have water in it to locate it exactly and then turn it up on its side to repair it once you've found it. Keep in mind, this still may not be the last one you come across on this spa. Most of the freeze damage repairs I do, involve several different broken spots and you can never find one until you fix the worse one before it.

Customer :

WHERE IS THE MANIFOLD LOCATED ON THIS MODEL? IS THERE A ACCESS PANEL ON THE BOTTOM OF THIS MODEL OR IS IT SOLID?

poolguy810 :

well, I can't really help you on that one, you have to be a Marquis dealer to have access to their plumbing diagrams etc. you should be able to just look in the equipment area and be able to tell if it has a plastic sheet bottom or a plywood bottom, and it still may not be a manifold at all, I'm just speaking from personal experience on different brands i've worked on, so it may not even have manifolds for the jets, but it was just a suggestion on things to look at. If it's not totally foam filled, I'd recommend just removing all four sides, fill it up and you may very well be able to see where it's leaking from without even jacking it up.

Customer :

THIS UNIT IS TOTALLY FOAM FILLED THAT IS WHAT IS MAKING THIS SUCH A DIFFICULT JOB.

Expert Typeowner - pool and spa service company
Category: Pool and Spa
Pos. Feedback: 97.0 %
Accepts: 1290
Answered: 4/4/2011

Experience: Servicing pools and all brands of spas for over 28 years.

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