How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Don 'Mo Lurch' Your Own Que...
Don 'Mo Lurch'
Don 'Mo Lurch', Pontiac Mechanic
Category: Pontiac
Satisfied Customers: 20764
Experience:  GM, Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.
1609972
Type Your Pontiac Question Here...
Don 'Mo Lurch' is online now
A new question is answered every 9 seconds

My trunk latch stopped working on Friday. The latch will not

Customer Question

Good morning! My trunk latch stopped working on Friday. The latch will not engage when closing
JA: Have you tried silicone spray or WD-40?
Customer: I purchased another latch, and it still will not catch when closing. Yes, I used a lubricant before switching out the latch.
JA: What is the model/year of your Pontiac?
Customer: 1997 Bonneville
JA: Are you fixing your Bonneville yourself? What have you tried so far?
Customer: is obstructing the hinges or the latch.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing is obstructing the motion of the trunk lid or hinges.
Submitted: 3 months ago.
Category: Pontiac
Customer: replied 3 months ago.
Is there a fuse that may be faulty?
Customer: replied 3 months ago.
I'm going to continue my own research no this issue. If I find it first, I will let you know...
Expert:  Chad Farhat replied 3 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 3 months ago.

ok sounds good ,let me know

Chad

Customer: replied 3 months ago.
Good morning Chad. What have you come up with?
Customer: replied 3 months ago.
Chad, have you come up with anything?
Expert:  Don 'Mo Lurch' replied 3 months ago.

The other expert opted out........sorry

There is a 15 amp fuse located in the Passenger Fuse / Relay Panel, under the Passenger Dash
Fuse "2" RAC / TRUNK / REL
Test Voltage on "both sides" of Fuse
There is also a Relay located in same Panel
Test BLACK / WHITE wire at the Trunk Release Solenoid when activating Trunk
Click Attachments Below

.

IF you need more information, please ask "prior" to Rating.
.
Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.

Expert:  Don 'Mo Lurch' replied 3 months ago.

.
IF you need more information, please ask "prior" to Rating.
.
Please do the right thing and leave a rating, using the rating system, so I may be credited for this Q&A.
.
NOTE: Do NOT Rate on how much TIME you waited, because I am not on 24 / 7 and I answer as soon as I see the question.
The question will still remain open for follow up questions if needed.
.
If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.
Please reply and let me know why, so I can help more/better.
.
Rating is very Important to our Service
.

Customer: replied 3 months ago.
Don, thank you for taking the time to reply to my inquiry. The issue was not associated with a fuse. The issue was the alignment of the latch was off, some minor tweaking and the situation was resolved. My experience with the first guy tainted my experience with this site. Unfortunately I cannot rate you with OKAY, GOOD, or EXCELLENT based on the response, but I would say that your willingness to share what you shared was exemplary in light of the first person. I would share the advice, if interested, that asking more questions may be able to deduce the root issue better. I am not a mechanic by nature, and my curiosity about a fuse was throwing darts in the dark trying to understand what could have abruptly changed the functioning of the trunk. I ruled out the fuse early on with seeing that the button inside continued to work appropriately with both the old and the new latch.
Expert:  Don 'Mo Lurch' replied 3 months ago.

Not a problem:
Thank you for the update, as we rarely get them
Glad you found the issue & got it going
Thanks for using J/A