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Ask Tool Hut Your Own Question
Tool Hut
Tool Hut, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 494
Experience:  Owner of a mobile diagnostics company assisting auto technicians with difficult vehicles
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Put new fuel pump in new fuel pump relay in and it started

Customer Question

Put new fuel pump in new fuel pump relay in and it started once and thats it
JA: How many miles are on the car? Has the car been starting normally?
Customer: No but the security light flashes
JA: What is the model/year of your Pontiac?
Customer: 2002 grand prix
JA: Are you fixing your Grand Prix yourself? What have you tried so far?
Customer: Fuel pump and fuel pump relay tune up oil change
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Pontiac
Expert:  Tool Hut replied 3 months ago.

Hi, My Name is ***** ***** for posting your question to just answer. I am a independent contractor for just answer. ASE Certified Master Auto Technician with 20 years experience. I am confident we can resolve your problem together.Please remember I don't know your skill level. I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies to get to a satisfactory resolution.There will probably be some equipment needed for a proper diagnosis. If you are not comfortable with this or do not have any test equipment please let me know ASAP. I also give you all of the information you may need in good faith expecting a positive rating. I am not compensated for my time until you leave a positive rating. Your rating should be based on the service you received.

Does the security light go out when you turn the key on?

Customer: replied 3 months ago.
Nojust flashes
Customer: replied 3 months ago.
Are you there
Expert:  Tool Hut replied 3 months ago.

Do a security relearn. See attached

Expert:  Tool Hut replied 3 months ago.

Hello, I have not heard from you in a few days. Do you still need assistance? I also noticed you haven't left a rating. I have assisted in good faith and am only compensated when you leave a positive rating. Please let me know if there is anything else you need to leave a positive rating. Conversations can always continue after a rating is received.

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