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sprinkles08, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 22372
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The radio lights up but dont get any sound

Customer Question

The radio lights up but don't get any sound. I have checked the fuse.
I have a 2009 Pontiac G6 GT. So far I have checked fuses and speaker wire.
Submitted: 9 months ago.
Category: Pontiac
Expert:  sprinkles08 replied 9 months ago.
Hello and welcome to JustAnswer!
If the radio does power up and operate normally yet there is no sound then odds are you have a bad amplifier. With an amplified system, signal leaves the radio and goes to the amp and then to the speakers. If the amp isn't working there will be no sound.
If the amp is down it could be due to internal failure or a loss of power or ground. The first thing you'll want to do is check fuses and you can try a battery disconnect. From there it would take some electrical testing, but odds are the amp is the issue if fuses are good.