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Eric
Eric, Automotive Repair Shop Manager
Category: Pontiac
Satisfied Customers: 29949
Experience:  20+ yrs. experience as repair shop manager and technician.
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It's been saying service theft system and now it won't start

Customer Question

It's been saying service theft system and now it won't start says its disabled due to theft system. I just bought this car
JA: Does the engine turn over? How old is the battery?
Customer: No it doesn't turn over but all my lights are coming on without any dimming
JA: What is the model/year of your Pontiac?
Customer: 2004
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Talked to you
JA: Anything else you think the mechanic should know?
Customer: What's the changed of me fixing it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Pontiac Mechanic about your situation and then connect you two.
Customer: The chances
Submitted: 5 months ago.
Category: Pontiac
Expert:  Eric replied 5 months ago.

HI,

Ok, you need to first try the security relearn procedure

30minute GM relearn procedure:

1-TurnON the ignition,with the engine OFF.

2-Attemptto start the engine,then release the key to ON (vehicle will not start).

3-Observe the SECURITY telltale(this is the security light), after approximately 10minutes the telltale will turn OFF.

4-Turn OFF the ignition, and wait 5 seconds .

5-Repeat steps 1through 4 two more times for a total of 3 cycles/30 minutes(the vehicle is now ready to relearn the Passlock(TM) Sensor DataCode and/or passwords on the next ignition switch transition from OFF to CRANK). IMPORTANT: The vehicle learns the Passlock(TM)Sensor Data Code and/or password ***** the next ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle.

6-Start the engine(the vehicle has now learned the Passlock(TM) Sensor Data Code and/or password).

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