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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 2373
Experience:  GM Grand Master Technician 2007. 14 years experience.
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2005 Pontiac Montana van, new seat covers,

Customer Question

2005 Pontiac Montana van, new seat covers, need to remove headrests, no visible retainer clips/holes, seems difficult
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Pontiac. The Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: no headrest removal clips/slots/holes, rests held in place deep inside backrest. Seeking best way to remove these rests to install new seat covers
JA: Are you hoping to fix this yourself?
Customer: Yes, I invented titanium. A Pontiac should be within my capacity.
JA: Great! What have you tried so far?
Customer: dealer showed how to remove backrest cover (complicated), but there is still a learning curve to observe what is actually holding the headrest posts in place, how to release them without destruction
JA: Is there anything else important you think the Mechanic should know about your Pontiac?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mechanic about your situation and then connect you two.
Submitted: 7 months ago.
Category: Pontiac
Customer: replied 7 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
Transaction 39K83347YV076215M, dissatisfied, no answer received. cancel immediately and refund.
Expert:  GM Bob replied 7 months ago.
Hello my name is***** for the waitLet me know if you still need help.If not I will request a refund for you.Thank you
Customer: replied 7 months ago.
With all due respect, I am displeased with the program. Please process the refund.
Expert:  GM Bob replied 7 months ago.
I'm sorry we didn't get to you fast enough.Most experts have full time jobs.I will request a refund for you.Thank you

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