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GM Tech (Cam)
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 2373
Experience:  GM Grand Master Technician 2007. 14 years experience.
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I have a 2001 montana it won't start. I change

Customer Question

***** ***** i have a 2001 montana it won't start. I change the battery it started but when i cut it off and try to restart it i have the same promble.
JA: Thanks. Can you give me any more details about your issue?
Customer: i turn the key but no sound
JA: OK got it. Last thing — Pontiac Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 7 months ago.
Category: Pontiac
Expert:  Roy Belding replied 7 months ago.
good afternoon my name is ***** ***** I will assist do you have a voltmeter to do some testing??? Roy
Customer: replied 7 months ago.
no
Expert:  Roy Belding replied 7 months ago.
you need to check and see if there is voltage going to the starter motor solenoid to see if the starter is bad. can you get a voltmeter from someone to test??? Roy
Customer: replied 7 months ago.
i can see if a neighbor has one
Expert:  Roy Belding replied 7 months ago.
ok
Customer: replied 7 months ago.
neighbor not home.the problem started lastFriday night. when the tow truck came Saturday it started. When got it to my home and cut it off and try to restart it nothing. replace battery it started cut it off for 5 min try to restart nothing.that was wednesday I just tried to start it 1hr ago it started i let it run for 1/2 hr cut it off it won't start again
Expert:  Roy Belding replied 7 months ago.
ok thanks. I think you may have a bad starter thats why I want to see if there is a signal to the pruple wire at the solenoid when it wont start. Roy
Customer: replied 7 months ago.
ok i will see what i can do
Expert:  Roy Belding replied 7 months ago.
ok, I am here until late tonight
Customer: replied 7 months ago.
ok
Expert:  Pete replied 7 months ago.
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay. Did you still need help with this here at all? Let me know,thanks Pete.
Customer: replied 7 months ago.
i'm still trying to get one
Customer: replied 7 months ago.
i can't find one thanks any way.
Customer: replied 7 months ago.
I don't need no more help. You tried to help but couldn't find a voltmeter.
Expert:  Pete replied 7 months ago.
O.k.,if there is anything else I can help with here let me know. Thanks Pete
Customer: replied 7 months ago.
Ok, thanks
Expert:  Pete replied 7 months ago.
Your welcome

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