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Ask Gary Your Own Question
Gary, Pontiac Technician
Category: Pontiac
Satisfied Customers: 15900
Experience:  15 years GM master tech/15 years ASE master
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Customer Question

JA: Thanks. Can you give me any more details about your issue?
Customer: Mike
JA: OK got it. Last thing — Pontiac Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Pontiac
Expert:  Gary replied 11 months ago.

can you tell me the year and make and model and what is your question ?

Customer: replied 11 months ago.
Did oil change change spark plugs cleaned and washed out air filter
noticed the terminal bolt was stripped on the native side
Noticed in the process of putting a new bolt in it , it was loose and spark plug was sparking and then the anti-theft system activate and now we cannot start the car we tride all the little door tricks can u u help
Expert:  Gary replied 11 months ago.

the engine will not physically crank over at all ?

what year and model is this Pontiac ?

Customer: replied 11 months ago.
Sorry I went to sleep yes it will not crank over at all but everything eles seems to be OK
Customer: replied 11 months ago.
How do I get it out of secerty mode so I can start my car
Expert:  Gary replied 11 months ago.

stock security mode will NOT stop the engine from cranking over physically

what year and model Pontiac is this ?

Customer: replied 11 months ago.
1997 pontac grand pris
Expert:  Gary replied 11 months ago.

can you see when you hold the key to CRANK position if the small purple wire shows 12 volts at the small terminal on the starter solenoid ?

Customer: replied 11 months ago.
Sorry don't have a volt meater what are u thinking the starter seilmod is bad
Expert:  Gary replied 11 months ago.

we need to see if the wire i said shows 12 volts when you hold the key to crank and see if the big power wire to the solenoid that comes right from the positive battery cable has 12 volts at it

can you check the fuse called IGN MAIN 1 a 40 amp big fuse in the under hood fuse box and see if that fuse is blow or if any others are blown in that fuse box ?

yes if the starter has tested good for those 2 wires like i said then the starter can be bad

Expert:  Gary replied 10 months ago.

how are you making out ?

if you have any questions please ask as i do not get credit for my work until you rate us here at justanswer