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Ask Tool Hut Your Own Question
Tool Hut
Tool Hut, ASE Certified Technician
Category: Pontiac
Satisfied Customers: 515
Experience:  Owner of a mobile diagnostics company assisting auto technicians with difficult vehicles
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My name is ***** *****. I have a 2002 montana. radio says

Customer Question

Customer: my name is ***** *****. I have a 2002 montana. radio says locked and no cluster power. the dash has been acting funny lately. we have had the radio lock a few times but would unlock on its own after driving for a while. sometimes security message would stay on in the message center.
JA: Thanks. Can you give me any more details about your issue?
Customer: why does the radio being locked have anything to do with the instrument cluster.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Pontiac Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Pontiac
Expert:  Tool Hut replied 1 year ago.

Hi, My Name is ***** ***** for posting your question to just answer. I am a ASE Certified Master Auto Technician with 20 years experience. I am confident we can resolve your problem together.Please remember I don't know your skill level. I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies to get to a satisfactory resolution.I also try to give all of the information you may need expecting a positive rating.

Have there been any recent repairs?

Do you have any insurance or scanners plugged into vehicle?

Expert:  Tool Hut replied 1 year ago.

It has been a couple of days since I have heard from you. Do you still need assistance? I have also noticed that I have not received a rating from you. If for some reason you question did not get answered please reply. I am only compensated for my time when you leave a positive rating. Your understanding is appreciated.