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Pontiac Solstice GXP Cheers all, I have a 2007 Pontiac

 
ASEMaster35yrs's Avatar
  • Answered by:ASEMaster35yrs
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Customer Question

Cheers all,

I have a 2007 Pontiac Solstice GXP. For some time the passenger side airbag indicator light has failed to change when an adult sits in passenger seat. Now the display panel reads "service airbags". I took it into GM, who advised that we need a SDM module. I am extremely surprised. This is abnormal and safety issue and begs question of how many within its class/year have similar complaint findings, and should this not be a class recall before someone pays a price (at min, a voluntary recall) ?

Are you able to confirm how widespread this electrical safety flaw is among the class/year?

Wayne

 

Country: Canada
Make: Pontiac
Model: Solstice GXP

Already Tried:
you are first point of contact, except that I asked service manager to advise of how widespread this problem is, and still pending his reply.

Submitted: 621 days and 15 hours ago.
Category: Pontiac
Value: CA$18
Status: CLOSED
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Expert:  ASEMaster35yrs replied 621 days and 15 hours ago.

Glad to be of help. This is currently being investigated and is wide spread. Here is documented proof.

 

Air Bags Problem on the 2007 PONTIAC SOLSTICE

Car problem(s) with the 2007 PONTIAC SOLSTICE. This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at(NNN) NNN-NNNN TTY:(NNN) NNN-NNNN You can also file your complaint online.

 

Problem with Air Bags

  • Aug 17, 2011 - Frisco , TX - Air Bags
    TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THE AIR BAGS LIGHT REMAINED ILLUMINATED.THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSED WHICH LOCATED THE FAILURE AT THE AIR BAGS SENSOR. THE DEALER REPLACED THE AIR BAG SENSOR, THE VEHICLE WAS REPAIRED. THE MANUFACTURER TOOK A REPORT 71-977-959082 , BUT DID NOT OFFER TO ASSIST WITH THE COST OF THE REPAIR. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 14,000.

    View Details
  • Jul 31, 2011 - Rincon, GA - Air Bags
    2007 PONTIAC SOLSTICE AIRBAG PROBLEMS.SERVICE AIRBAG LIGHT STAYS ON.THIS SEEMS TOBE A VERY COMMON PROBLEM WITH THIS MODEL.OVER $600 TO HAVE THIS REPAIRED.

    View Details
  • Jul 22, 2011 - Adams Center, NY - Frontal
    2007 PONTIAC SOLSTICE PASSNEGER SEAT AIRBAG LIGHT IS INTERMITTANT WITH PASSENGER SITTING IN SIT.

    View Details
  • May 26, 2011 - Miami, FL - Air Bags
    TL CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THE AIR BAG LIGHT BEGAN ILLUMINATING ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,500 AND THE CURRENT MILEAGE WAS 17,307.

    View Details
  • Mar 22, 2011 - East Salmouth, MA - Frontal
    TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE FRONT PASSENGER SEAT BELT SENSOR WAS NOT WORKING. SHE CALLED THE DEALER AND SHE WAS ADVISED THAT THE SEAT BELT SENSOR WAS WORKING PROPERLY. ON A LATER DATE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE SEAT SENSOR OR THE CONSOLE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 26,669.

    View Details
  • Jun 22, 2009 - Jupiter, FL - Air Bags
    TL CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES WHENEVER THE SEAT IS OCCUPIED. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,682.

    View Details
  • Mar 20, 2009 - Ocala, FL - Frontal
    TL CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE OCS IN THE FRONT PASSENGER SEAT MISCLASSIFIED A 125 LBS. ADULT AS A CHILD. AS A RESULT, THE FRONT PASSENGER SIDE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE DEALER AND MANUFACTURER STATED THAT THE ONLY REMEDY WOULD BE TO INSTALL AN AIR BAG ON AND OFF SWITCH AT THE CONTACT'S EXPENSE. THE VEHICLE HAS NOT BEEN ADEQUATELY REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,300. UPDATED 05/26/09 UPDATED 05/28/09.

    View Details
  • Mar 10, 2008 - Dallas, TX - Frontal
    TL CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTICE IN DECEMBER OF 2007 REGARDING THE POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL. IN FEBRUARY OF 2008, SHE WENT TO THE DEALER AND HAD THE VEHICLE REPAIRED. IN MARCH OF 2008, WHILE DRIVING 58 MPH IN WET CONDITIONS, THE WHEELS SUDDENLY LOCKED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND SHE BELIEVED THAT THE RECALL WAS REPAIRED IMPROPERLY. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

    View Details
  • Jan 23, 2008 - Bullhead City, AZ - Frontal, Sensor/Control Module
    THE PASSENGER AIR BAG SYSTEM FAILS TO ENGAGE OCCASIONALLY WHEN A PASSENGER IS IN THE SEAT. MY WIFE WEIGHS 115 LBS, 5FT 2 IN AND ON NUMEROUS OCCASIONS THE SYSTEM HAS NOT ENGAGED. THE CAR HAS BEEN TAKEN BACK TO THE DEALERSHIP TWICE AND THEY HAVE BEEN SHOWN THE SYSTEM WAS OFF WITH A PASSENGER IN THE SEAT. THIRD TIME IS COMING THIS WEEK AS IT STILL ISN'T WORKING ALL THE TIME. EACH TIME THEY HAVE RELOADED THE COMPUTER SYSTEM AND IT WORKS FOR A WHILE.

Customer replied 620 days and 16 hours ago.

ASEMaster35yrs,

I am extremely grateful of your research and reply. My only request is if you have additional problem hits than that just above. Above demonstrates a very real potential of a class safety problem but, with at least 20 hits of same complaint, I suspect I can feel confident with assertion to GM dealer that this is in fact a class safety problem that GM should be voluntarily taking seriously as a voluntary recall before extending to the degree Toyota recently experienced.
Can you assist with at least 11 more hits of this complaint; or what you can without extending beyond reason? Your response is certainly giving me, as first time user, confidence in this venue for research and resulting sage. Thank you much for your encouraging assistance. I look forward to your assist.

Accepted Answer

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Expert:  ASEMaster35yrs replied 620 days and 16 hours ago.

Complaint Number: 10419848 Incident Date: January 30, 2011 Date Added to File: August 17, 2011

Description of the Complaint:

The contact owns a 2007 pontiac solstice. The contact stated the air bags light remained illuminated.The vehicle was taken to the dealer who performed a diagnosed which located the failure at the air bags sensor. The dealer replaced the air bag sensor, the vehicle was repaired. The manufacturer took a report 71-977-959082 , but did not offer to assist with the cost of the repair. The failure mileage was 13,000 and the current mileage was 14,000.

 

Complaint Number: 10416394 Incident Date: May 20, 2011 Date Added to File: July 31, 2011

Description of the Complaint:

2007 pontiac solstice airbag problems.Service airbag light stays on.This seems tobe a very common problem with this model.Over $600 to have this repaired.

 

Complaint Number: 10402823 Incident Date: February 26, 2011 Date Added to File: May 26, 2011

Description of the Complaint:

The contact owns a 2007 pontiac solstice. The contact stated the air bag light began illuminating on the instrument panel upon starting the vehicle. The vehicle was taken to an authorized dealer where the contact was informed the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 15,500 and the current mileage was 17,307.

 

Complaint Number: 10274614 Incident Date: April 22, 2009 Date Added to File: June 22, 2009

Description of the Complaint:

The contact owns a 2007 pontiac solstice. The contact stated that the passenger side air bag light illuminates whenever the seat is occupied. The dealer inspected the vehicle, but could not determine the cause of the failure. The failure mileage was 14,682.

 

Complaint Number: 10371596 Incident Date: November 15, 2010 Date Added to File: December 17, 2010

Description of the Complaint:

Service air bag error light came on. After reading some threads in forums, I saw that a lot of owners of this model were having the same problem. To replace the "sdm module" will cost over $500, so my car will be without and air bag on the passenger side.

 

Complaint Number: 10351580 Incident Date: July 10, 2010 Date Added to File: August 24, 2010

Description of the Complaint:

1-"service air bag" light stays on, probaly meaning the airbag system is disabled. 2-no one seems to know how to fix the problem.

 

Here's a link that may help

http://www.faqs.org/car/pontiac-solstice-2007/air-bags/

 

Here's some service bulletins

DIGITAL INSTRUMENT PANEL

    • Date Reported JUNE 01 2009
    • NHTSA Reference #10032335
    • TSB Reference #SB-09-09-41-004

Description: DAEWOO/SATURN/OPEL/PONTIAC/CHEVROLET: INSTRUMENT PANEL CLUSTER (IPC) AIR BAG INDICATOR ILLUMINATED (INSTALL PROTECTIVE MATERIAL). UPON PERFORMING A DTC CHECK, THE TECHNICIAN MAY FIND A B0012-02, B0012-OE OR B0013-OE CODE STORED IN THE SUPPL

Repair Information for NHTSA #10032335

    • Date Reported no date provided
    • NHTSA Reference #10020798
    • TSB Reference #3975

Description: SES LIGHT DUE TO DTC'S P0031, P0101, P0131, P0137, AND/OR P0171. *KB

Repair Information for NHTSA #10020798

AIR BAGS

    • Date Reported DECEMBER 01 2009
    • NHTSA Reference #10029924
    • TSB Reference #SB-08-09-41-002C

Description: GENERAL MOTORS: DIAGNOSTIC INFORMATION FOR INTERMITTENT RESTRAINTS, AIR BAG (SIR) INDICATOR/LAMP ON WITH DTC(S) B0012, B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. THIS MAY BE CAUSED BY A LOOSE,

Repair Information for NHTSA #10029924

    • Date Reported DECEMBER 13 2007
    • NHTSA Reference #10020881
    • TSB Reference #4011

Description: AIR BAG INDICATOR LIGHT IS ON. *KB UPDATED ON 12/13/07. *NJ

Repair Information for NHTSA #10020881

AIR BAGS:FRONTAL

    • Date Reported MAY 01 2008
    • NHTSA Reference #10020722
    • TSB Reference #060941004

Description: PASSENGER SIDE AIRBAG DOOR DOES NOT FLUSH WITH DASH PAD/WARPED. (REPOSITION LOCKING TABS ON AIRBAG PANEL). *KB UPDATED 10/5/07. *NJ UPDATED 9/12/08. *PE

Repair Information for NHTSA #10020722

 

Hope this helps.

 

Expert TypePontiac Technician
Category: Pontiac
Pos. Feedback: 94.1 %
Accepts: 121
Answered: 8/31/2011

Experience: ASE Certified since 1972,Master Auto tech,Heavy Truck,4 years pontiac dealer Tech

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Customer replied 620 days and 13 hours ago.

ASEMaster35yrs

Thank you greatly for your thorough assist in my personal plight; greatly appreciated. I not only fully accept responses but, being a first time client/user of this site, have gained strong initial confidence. I will contact GM again to solicit their initial response, all the while being prepared to back my claim that there is more to it than an isolated individual safety issue that warrants voluntary recall for the sake of lives saved. Wish me luck as I broach this challenge.

Wayne

Picture
Expert:  ASEMaster35yrs replied 620 days and 11 hours ago.

Best of luck with your claim. Just remember, the squeaky wheel gets the grease so if you have trouble with the service manager, go higher up, service representative and GM corporate if necessary. Thank you for your accept & bonus. Thank you for using just answer.

 
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