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Ask GM Tech (Cam) Your Own Question

GM Tech (Cam)
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 27662
Experience:  GM Grand Master Technician 2007. 11 years experience.
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pontiac G5 My 2008 pontiac g5 will not crank .Only a clicking

Customer Question

My 2008 pontiac g5 will not crank .Only a clicking noise in the right side console.why wont it start?
Submitted: 2 years ago.
Category: Pontiac
Expert:  hauto replied 2 years ago.

Thanks for using JA

It sounds like the starter isn't engaging. the starter could be faulty.

Customer: replied 2 years ago.
There's no voltage going to starter relay or solenoid
Expert:  hauto replied 2 years ago.

Thanks for the reply.

the ignition switch is were I would start, that supplies the relay with the voltage.then the relay energizes the starter.

Customer: replied 2 years ago.
checked ignition switch for voltage has 12v on 3 wires ,when you turn key voltage goes to other wires not sure where to but won't start.How can I tell if switch is bad?
Expert:  hauto replied 2 years ago.
you can't the switch gets shorted internally, and if the relay isn't getting voltage that is your sign.
Customer: replied 2 years ago.
Ok,I was just wondering what was clicking in the console by the ecm
Expert:  hauto replied 2 years ago.
I am not sure. what that is.
Customer: replied 2 years ago.
Relist: Incomplete answer.I would like to ask other mechanics same question to get an answer
Expert:  GM Tech (Cam) replied 2 years ago.
Hello, I'm Cam. Please include all the details about your issue so I can accurately advise you. I cannot see your vehicle so please be detailed.
Does the theft light flash?
Customer: replied 2 years ago.
Hi Cam, sorry i was away from computor.i,m not with vehicle i can check but when you turn key on all lights go out but the seatbelt indicator
Expert:  GM Tech (Cam) replied 2 years ago.
Dumb question, did you try bosting it?
Customer: replied 2 years ago.
What is bosting?I can let you know later if the theft light flashes.I'm asuming you mean when key is out of car and doors are locked ,
Expert:  GM Tech (Cam) replied 2 years ago.
sorry, boosting it or charging it.
The security light flashing when trying to start.
Customer: replied 2 years ago.
Oh! yes tried jumping it ,cleaned terminals,put in another battery,checked voltage at starter solenoid purple wire while turning key no 12v there, switched crank relay with known good one nothing happened, just clicking by the console right side bulkheadby ecm.Will let you know about theft light soon
Expert:  GM Tech (Cam) replied 2 years ago.
What is the voltage on the battery just sitting there?
Customer: replied 2 years ago.
12v also put a load tester on it it stayed in good zone. put another battery in still no start
Expert:  GM Tech (Cam) replied 2 years ago.
OK, Does it start in neutral?
Customer: replied 2 years ago.
Haven't tried that yet .will let you know when i find out about the theft light.I'm not home and i'll get my son to check
Expert:  GM Tech (Cam) replied 2 years ago.
OK, reply when you konw.
Customer: replied 2 years ago.
ok thanks
Expert:  GM Tech (Cam) replied 2 years ago.
My pleasure.
Customer: replied 2 years ago.
Cam, won't start in neutral and no security lights when trying to start
Expert:  GM Tech (Cam) replied 2 years ago.
Can I ask what your VIN and mileage are?
Customer: replied 2 years ago.
vin #1g2al18f587310419 27,000 mi
Expert:  GM Tech (Cam) replied 2 years ago.
Have you thought about having the dealer fix this under warranty?
Customer: replied 2 years ago.
Yes I thought about it but,I don't know if it is still covered I bought it used and its more than 3yrs old .Do you think it will be covered?
Expert:  GM Tech (Cam) replied 2 years ago.
You should be. 5 year 100000 mile warranty.
GM Tech (Cam), Pontiac Technician
Category: Pontiac
Satisfied Customers: 27662
Experience: GM Grand Master Technician 2007. 11 years experience.
GM Tech (Cam) and 9 other Pontiac Specialists are ready to help you
Customer: replied 2 years ago.
Ok ,Thanks I'll call dealer tomorrow to find out. Frank
Expert:  GM Tech (Cam) replied 2 years ago.
Thanks for using Just Answer. If you want me to answer your next GM or GM product question, please put "For GMTECH Cam Only to Answer" and I should get it. Thank You!!
Customer: replied 2 years ago.
dealer says its not covered bumper to bumper only drive train 5yr 50000mi I made an appointment with them tommorrow
Expert:  GM Tech (Cam) replied 2 years ago.
The chances of it being something covered by that module are reasonablly good.
Customer: replied 2 years ago.
Cam ,Just wanted you to know the dealer fixed the car,I was the computer.Unfortunitly it wasn't covered but it is fixed .He said it was unusual for them to go bad.My son had been hooking up an amp and left the battery ground loose .Maybe that did something.Thanks for your help.Frank
Expert:  GM Tech (Cam) replied 2 years ago.
Indeed a computer is odd, and if it was tthePOWERTRAIN CONTROL MODULE it should have been but a Body Control Module would not be. Thanks for getting back to me.

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