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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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My tankless water heater threw a code after I forgot to

Customer Question

My tankless water heater threw a code after I forgot to remove the drain plug for the condensate. I'm trying to figure out how to clear it so that I can get it operating properly again.
JA: How long has this been going on? And how severe is the problem?
Customer: Just once, The unit was put online last weekend.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: I was trying to clear it by pressing the buttons but I don't have a troubleshooting guide so I may have put it in a funky mode... How do I reset/clear?
Submitted: 9 days ago.
Category: Plumbing
Expert:  Rick replied 9 days ago.

Do you still need help? if so I need the brand and model number of your unit

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