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Hello and welcome to the service. I will be more than happy to try my best to assist you with your water heater.
You can try the following steps if you planning to do it yourself.
Switch the two house circuit breakers dedicated for the water heater to OFF. Remove the control panel to access the upper heating element. Disconnect the upper heating element and measure across the element terminals for ohm resistance. Using a multi-meter, check the wires at the element and electronic thermostat for damage. The heating element should measure 5-25 ohms of resistance. Drain the water heater and then replace the heating element if it's defective. If this error condition continues, replace the electronic thermostat. Refill the water heater before you flip the house circuit breakers ON and restoring power.
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That error message it is related to upper element
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