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Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 20959
Experience:  Licensed Master plumber with 40+ yrs. experience.
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My Rini hotwater tanks are not working. we had a very cold

Customer Question

my Rini hotwater tanks are not working. we had a very cold night.. is there someway to rest them
JA: How long has this been going on? And how severe is the problem?
Customer: about 8 hours no hot water coming from them
JA: Do you plan on doing the work yourself?
Customer: yes if i can
JA: Anything else we should know to help you best?
Customer: just need hot water again
Submitted: 4 months ago.
Category: Plumbing
Expert:  Rick replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

Are you saying the water is not hot or there is no water coming out of the hot side of the faucet?

Customer: replied 4 months ago.
Customer: replied 4 months ago.
No you can tex
Expert:  Rick replied 4 months ago.

That wasn't a yes or no question. Which is it? not hot or no water?

Customer: replied 4 months ago.
Both no water ..
Customer: replied 4 months ago.
Hot water either
Expert:  Rick replied 4 months ago.

Given your description a frozen pipe is the most likely culprit. The best things to do are: keep the hot and cold faucet open as long as someone is home and awake, get as much heat into the areas where the piping runs as possible and you can use a hair dryer or a heat gun (basically a hair dryer on steroids) on exposed piping. Leaving the faucets open will minimizes the chances that the pipe will break. A plumber with a pipe thawing machine can thaw out your concealed pipes if the piping is copper.

Customer: replied 4 months ago.
Ok thxs
Expert:  Rick replied 4 months ago.

You're welcome