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WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 886
Experience:  Journeyman Plumber/Estimator
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I have what looks to be a water stain in the ceiling below

Customer Question

I have what looks to be a water stain in the ceiling below my upstairs guest bathroom (where the toilet is). I am trying to figure out the best approach to determine where the leak is coming from and how to fix it
JA: How long has this been going on? And how severe is the problem?
Customer: Well I just noticed the stain this past Friday so not sure how long it has been there Does not seem to be very severe as it is not wet to touch I am thinking either going to pull up the toilet to check the Wax ring toilet Flange first or knock a whole in the ceiling to see if I can find the leak.
JA: Do you plan on doing the work yourself?
Customer: I would like to is possible if*
JA: Anything else we should know to help you best?
Customer: I don't think so
Submitted: 4 months ago.
Category: Plumbing
Expert:  WCohn replied 4 months ago.

My name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 4 months ago.

Am I correct in assuming there is no plumbing above this ceiling?

Customer: replied 4 months ago.
Well there is a bathroom above the ceiling where the water stain is
Customer: replied 4 months ago.
It looks to be directly below the toilet
Expert:  WCohn replied 4 months ago.

Then I would suspect it's a failed wax ring from the upstairs bathroom or water leaking from the upstairs shower.

Customer: replied 4 months ago.
I am unable to call right now as I am at work.So would the best approach be to just pull up the toilet and replace the wax ring or should I first knock a whole in the ceiling to see if I can find the source?
Expert:  WCohn replied 4 months ago.

The phone request is automatic and not necessary

I'd pull the toilet and look at the wax ring. It will show signs of leaking if it is the culprit. 90% sure it is. I always use to wax rings upstairs because the risk of damage is so high.

Customer: replied 4 months ago.
Ok good to know, I appreciate the feedback! I will give it a try when I get home tonight.
Expert:  WCohn replied 4 months ago.

Excellent. I'd appreciate a positive rating for helping you out. Tips are great as well.

Customer: replied 4 months ago.
I will do that for sure. Am i able to ask additional questions this evening once I get started if needed?
Customer: replied 4 months ago.
Not expecting immediate response of course.
Expert:  WCohn replied 4 months ago.

Yes. This chat window will still be available for follow up questions.

Customer: replied 4 months ago.
Good deal, thanks again Wade!
Expert:  WCohn replied 4 months ago.

No problem. If needed we can do a phone call to help you pull and reset the toilet.