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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I have a honey RO system and the water reject valve will not

Customer Question

I have a honey RO system and the water reject valve will not close
JA: How long has this been going on? And how severe is the problem?
Customer: I just got the system and it is for my honey humidifier put the system on line last Friday and the valve never shut down 2.5 gals per hr. off line today talk to honey customer service but the is no techs there
JA: Of course. The best way to reach them is by emailing***@******.***
Customer: so your saying to go here now
JA: Do you plan on doing the work yourself?
Customer: I do
JA: Anything else we should know to help you best?
Customer: the valve cover is removable but the is no print take the cover off and parts fly
Submitted: 16 days ago.
Category: Plumbing
Customer: replied 16 days ago.
Honeywell system control head number is ***** number 14329
Expert:  cole replied 16 days ago.

Hi there, I'm Cole. I see your working on plumbing and I think I can help. I may not be able to contact my Honeywell tech until tomorrow but i will get started now for you. Sometimes it can be a clogged valve but more than likely we probably will need new one. Before you replace it let me check with my contact for you. Thanks for your patience.

Customer: replied 16 days ago.
Thank you so much look forward to your answer
Expert:  cole replied 16 days ago.

just sent it to my guy. i will let you know as soon as i get some info. thanks again for your patience.