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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I have a Kohler 4493 two piece toilet. The tank will not

Customer Question

I have a Kohler 4493 two piece toilet. The tank will not fill. Appears the seal on the canister valve assembly is rotted. Do I need to replace the entire assembly, or is it possible to just replace the seal? Also, as it is a discontinued toilet, is there a simpler flapper that can replace the current assembly?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: It's been running for ages!
JA: Do you plan on doing the work yourself?
Customer: Yes.
JA: Anything else we should know to help you best?
Customer: I don't think so...
Submitted: 2 months ago.
Category: Plumbing
Expert:  WCohn replied 2 months ago.

Hello my name is ***** ***** I look forward to helping you!

Can you upload a picture of the inside of the tank?

Expert:  WCohn replied 2 months ago.

It's just as easy to rebuild the entire tank. I can upload a link to a rebuild kit if you like.