Plumbing Questions? Ask a Plumbing Expert.
Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Is there no water or is it a trickle? If you disconnect the supply line from the shut off do you get water from the shut off?
Is the kitchen faucet new? If you remove the cartridge in the faucet does the water get through to there? Cold works fine?
Don't do that yet.
Do you get cold water? Have you removed the cartridge to see if the hot water gets to there?
Not much point in removing the faucet. Surely it is a simple thing. Probably will be quickly assessed if you accept the phone call offer.
Fair enough. Stick with me then. Don't do anything until I can ask a few more questions and we can work it out. So the issue is the exact same before and after replacing the shut off valve? Does the faucet have braided supply lines?
So, those braided hoses have the nut that tightens to the shut off and it pulls the flange towards the shut off to seal against the shut off port. The nut is supposed to turn and the flange is not....but it often does. Then the hose gets twisted, sometimes up high near where it goes into the valve. Have a look with a flashlight and look to see if it is twisted. If it is then turn the water off, disconnect the supply then reconnect it but hold the shank of the flange with some channel locks while tightening the nut so the line does not twist.
I do not type very fast but as soon as you respond I start typing my response. Sometimes if I have a lot of information it might take a few minutes for me to type but be confident I am typing the response right away.
Now reconnect it but hold the shank of the line above the nut while tightening the nut so the line does not twist.
Did you hold the shank when tightening? Have you looked at the hose up high with a flashlight to see if it is twisted or kinked? What brand faucet is this?
Will you tell me what has happened so far so that I can recommend what would be next if the issue is not resolved?