Plumbing Questions? Ask a Plumbing Expert.
My name is ***** ***** I look forward to helping you!
Are you still needing help?
No, I just saw that you had a question that hadn't been answered and I wanted to know if you still needed help before I spent time answering
The phone is an automatic offer that is more, I may be able to help without that. What brand heater are we working on?
At this point you haven't paid. Just a deposit. A phone call is more
I am a certified repair tech for Rinnai, Takaghi, Noritz, Bosch, Navien. No one can help you more than I can
Well, I'm not done trying to help you. I asked what brand of tankless and you haven't let me know that yet. Are you wanting a refund of your deposit or do you want to continue?
Its ok. So I assume you are trying to flush it?
Okay so the flushing is done, but now the unit doesn't work? Is that the problem or are you still trying to flush it?
You may not be getting a minimum flow rate. It the pressure relief valve plumbed to the outside?
Open it up all the way and keep it open for 30 sec. Tell me if the unit fires up.
No, let me explain it all. Leave the gas on and the power on to the unit. Pull up on the lever for the pressure relief valve and hold it open for 30 seconds. Does that explain it?
I want water running out the pressure relief valve
Okay so the water heater is making good hot water?
Running cold at which faucets?
Ok I want you to turn on a shower and wait til its hot then goes cold, Leave it on the go to the heater and see if its firing. If it isn't turn on the pressure relief valve again.
Leave it on THEN go to. Mis typed
How hard is your water?
If you have softened water then every three years is good. Are you happy with my service?
Do you have any other questions or are you satisfied with my help?
Great I'd appreciate a 5 star rating for my time it is the only way I get credit for helping you. I will tell you that will be what causes you to be charged. I think my service is worth it and I hope you do too. Thank you for using JustAnswer.com
Have a great night. Good luck to you!
Everything going good?