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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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Have installed model # 2016-40 Waste Water Transfer System

Customer Question

Have installed model # 2016-40 Waste Water Transfer System per instructions. Everything works, but system does not completely evacuate the bowl. At times toilet paper does not flush and we have a marble sized "floater" which doesn't evacuate at all. Level of water in bowl seem consistently high. What adjustments need to be made. System consists of toilet and lavatory.
Submitted: 2 months ago.
Category: Plumbing
Expert:  Rick replied 2 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What brand is this unit?

Customer: replied 2 months ago.
Thetford
Expert:  Rick replied 2 months ago.

I'm not familiar with this product. I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

Customer: replied 2 months ago.
Rick, this is a basement (below level) masurator (grinder) system which pumps up to the sewer level
Expert:  WCohn replied 2 months ago.

Hello, my name is ***** ***** I look forward to helping you!

This isn't a macerating toilet, but a basin that catches a toilet's and lav's waste?

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