How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marc Your Own Question
Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
50715266
Type Your Plumbing Question Here...
Marc is online now
A new question is answered every 9 seconds

I have Aqui sensor water softener a few years ago I had

Customer Question

Good morning , I have Aqui sensor water softener a few years ago I had service guy come and do some adjustments on how much salt we were using cause we had 6 people living in this house now we have only three so I tired to remember how to change the amount of people that live in this house and now now my water softener comes on everyday so I know that I screwed something else how do I fix this and water softener is running now
Submitted: 8 months ago.
Category: Plumbing
Expert:  WCohn replied 8 months ago.

Hello my name is ***** ***** I look forward to helping you!

Customer: replied 8 months ago.
Good morning,
Expert:  WCohn replied 8 months ago.

Please give me a model number and some time and I'll research it for you.

Customer: replied 8 months ago.
do you have any idea how I should change the setting
Expert:  WCohn replied 8 months ago.

If you give me the model number I'll find out how

Customer: replied 8 months ago.
Vo5164522
Customer: replied 8 months ago.
The machine is off but is says it missed cycle there is salt in the water softener
Expert:  WCohn replied 8 months ago.

I'm not finding anything. Let me opt out and allow another expert in.

Customer: replied 8 months ago.
I'm thinking there is another problems cause now there is no water in the tank just salt cause there usually is water isn't there
Customer: replied 8 months ago.
I'm just going to call service guy up tomorrow to take a look