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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I just replaced my kitchen sink sprayer head - the sprayer

Customer Question

Hi, I just replaced my kitchen sink sprayer head - the sprayer is fine but when I turn on either tap (hot, cold) the water comes out like a machine gun firing, intermittent, and also there is some leak frm sprayer line
JA: How long has this been going on? And how severe is the problem?
Customer: just now
JA: Do you plan on doing the work yourself?
Customer: I think it is small, I will try to do it, else hire someone
JA: Anything else we should know to help you best?
Customer: I don't know what else to tell you, maybe you could ask me Qs ?
Submitted: 5 months ago.
Category: Plumbing
Expert:  WCohn replied 5 months ago.

Hello my name I Wade and I look forward to helping you!

Did you turn off the water under the sink to do the repai? Are they back on all they way?

Customer: replied 5 months ago.
Expert:  WCohn replied 5 months ago.

Turn of either the hot or the cold underneath the sink so we can determine if it is the hot or cold causing it

Customer: replied 5 months ago.
ok let me do that
Customer: replied 5 months ago.
hi - keeping the main line connection to each line open, I open and shut both one by one separately and there was still noise and leak. then like you suggested I have switched off the cold water line and only the hot water main line is open. now when I turn on the hot water there is still noise from the fauet and leak frm sprayer
Expert:  WCohn replied 5 months ago.

Now reverse it with only the cold on.

Customer: replied 5 months ago.
did it, its the same
Expert:  WCohn replied 5 months ago.

Okay. It's in the faucet. Something you done wrong. I would take it apart and see if everything seems normal

Customer: replied 5 months ago.
When I remove the sprayer head which I just installed, there is no noise and the water comes through the sprayer line smooth without going to the faucet. I only changed the sprayer head did not touch anything else
Expert:  WCohn replied 5 months ago.

If that's all you have replaced and it didn't do it before, then that leads me to believe it's a faulty spray head.

Customer: replied 5 months ago.
what could be faulty in the spray head? this is the second spray head, just got it brand new an hour back from Home Depot
Expert:  WCohn replied 5 months ago.

And the other one was the same way?

Customer: replied 5 months ago.
Expert:  WCohn replied 5 months ago.

Sorry for the delay. There's a built in check valve that prevents cross contamination is you were to drop the sprayer in something. That check valve could be bad.

Customer: replied 5 months ago.
Ok. I am sorry I do not undersrand the last statement, where is the check valve?
Expert:  WCohn replied 5 months ago.

In the faucet. Within the spout.

Customer: replied 5 months ago.
but it was ok just till yesterday when we had the old sprayer head, wondering how it would have gone bad all of a sudden?
Customer: replied 5 months ago.
hello?
Expert:  WCohn replied 5 months ago.

What brand is the faucet?

Customer: replied 5 months ago.
hi-I do not know brand of faucet. I do know the sparayer head I just bought from Home Depot is Universal
Expert:  WCohn replied 5 months ago.

That may be the issue. If you can upload a picture of the faucet I may be able to identify it and get factory parts

Customer: replied 5 months ago.
I am still unsure of the connection between spray head and faucet but if you give me a email id, can send you pics from my phone
Expert:  WCohn replied 5 months ago.
Customer: replied 5 months ago.
sent you the pictures
Customer: replied 5 months ago.
hi-I have a question about the sprayer head installation which seems to be the point where things started to change
Expert:  WCohn replied 5 months ago.

Okay it looks like either a moen or a price pfister.

Customer: replied 5 months ago.
okay, in the sprayer head installation, where does the C clip fit in? there are multiple grooves.
Expert:  WCohn replied 5 months ago.

The way they work is there is a diverter in the faucet. When you push for spray it moves the diverter over. If it gets stuck it'll bounce back and forth.

Expert:  WCohn replied 5 months ago.

Usually the one furthest from the end

Customer: replied 5 months ago.
farthest from the end of the hose I assume?
Expert:  WCohn replied 5 months ago.

Yes. Of its leaking bad then it won't have enough pressure to move the diverter

Customer: replied 5 months ago.
now when I removed the sprayer head and put it back, there is no wter coming from the faucet, just water from the sprayer head and it is leaking; I keep thinking that it has something to do with the sprayer head isntallation
Expert:  WCohn replied 5 months ago.

If it's leaking and you installed it right then the new sprayer isn't as "universal" as they claim. Look at the front of the base and see if there is a brand.

Customer: replied 5 months ago.
I agree about the universal part. I seem to have installed it correctly, it is universal by danco
Expert:  WCohn replied 5 months ago.

You need to find the brand.

Customer: replied 5 months ago.
universal kitchen sink spray that's it
no other branc
Expert:  WCohn replied 5 months ago.

The brand of faucet??

Customer: replied 5 months ago.
don't know faucet brand since we just moved into the house and it was pree xisting
Expert:  WCohn replied 5 months ago.

Nothing at the base saying a brand?

Customer: replied 5 months ago.
no
Expert:  WCohn replied 5 months ago.

I'm inviting another expert in. His name is***** be patient in giving him time to respond.

Expert:  WCohn replied 5 months ago.

Once he responds I'll opt out.

Expert:  WCohn replied 5 months ago.

Can you remove the handle? I may be able to identify the brand once I see under the handle.

Customer: replied 5 months ago.
ok-I could try, how would that help though?
Expert:  WCohn replied 5 months ago.

If we can get brand then we can get factory part not universal junk.

Customer: replied 5 months ago.
I would like to install right away if possible, since my time off frm work ends in a few days
Expert:  WCohn replied 5 months ago.

If we can not get you the right parts we can not fix it.