Plumbing Questions? Ask a Plumbing Expert.
Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
Is there another tag anywhere on it with a longer number? What product is this you are having trouble with?
I will get you over to plumbing, sorry.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.
Sounds like you have air in the gas line. You can either cycle the unit off then back on repeatedly until the air works itself out or you can speed up the process by disconnecting the gas line at the unit (shut the gas cock off first) then turn the gas back on until you can smell gas (a matter of seconds usually) then turn the gas back off, reconnect the line and turn the gas back on(soap test your connection). You may still have to cycle the unit a couple more times. Of course no open flames while doing this.