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Billy, Mechanical Contractor
Category: Plumbing
Satisfied Customers: 22311
Experience:  State Licensed Mechanical Contractor
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Rinnai Infinity 26 Touch does not seem to be working.

Customer Question

Rinnai Infinity 26 Touch does not seem to be working. Painter switched off at power supply, then back on again. Can't get hot water. Wireless Remote Controller batteries were flat - replaced - polarity correct. Can only get the following displays in the temp zone of the Remote a - 0 or - 1
Have tested flame on gas stove when turning hw tap on, no change to flame.
Can't see the displays (above) as error codes. Do you have any suggestions
Submitted: 6 months ago.
Category: Plumbing
Expert:  Billy replied 6 months ago.

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying