Plumbing Questions? Ask a Plumbing Expert.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.
I need to know the brand and model number of what you're referring to
I still need the model number of the faucet. There is an additional charge for a phone call
It's not on the faucet. Did you buy it? It should be on the invoice. Or a picture might help. You can post a picture here by clicking on ADD FILES next to the SEND button
I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Hello, my name is ***** ***** I can help you!
Okay, does it slow down water flow but not stop it?
Is this a recent issue?
Did your kit come with these two pieces?
Then you have the wrong kit!
What was you kit's moen part number?
That's the right number see HERE
No, if you have a 179104 its right, but those parts should be in it
The picture I posted is of a 179104
Can you take a pic of it without the handle?
I want to see it WITHOUT the handle
Okay that's far enough!
Did you see the pieces I identified?
I have to leave for a doctor's appointment. Can we just do a quick phone call?
metal ring goes first!!
metal ring goes first