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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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Looking taking apart a kitchen faucet (single lever) to

Customer Question

Looking for help taking apart a kitchen faucet (single lever) to clean it up b/c it doesn't swivel anymore. I took it out but I still can't find a brand name. (nor any screws or nuts)
Submitted: 8 months ago.
Category: Plumbing
Expert:  WCohn replied 8 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Can you upload some pictures of it?

Customer: replied 8 months ago.
as many as you like. Dropbox ok?
https://www.dropbox.com/s/1862hmqugao9v5v/2016-07-18%2016.14.03.jpg?dl=0
https://www.dropbox.com/s/2qajtqzc8fmx3xf/2016-07-18%2016.14.18.jpg?dl=0
Customer: replied 8 months ago.
I don't see any nut at the bottom, nor any setscrews at the top
https://www.dropbox.com/s/dhr73i5wcyuae8u/2016-07-18%2016.20.44.jpg?dl=0
Expert:  WCohn replied 8 months ago.

There has to be a set screw holding the handle on. Once handle is off there will be a cartridge retaining nut. Remove that and then the spout will come off

Customer: replied 8 months ago.
I agree there has to be, but I don't see any. See photo of under the handle
https://www.dropbox.com/s/ry92zud07yi5fal/2016-07-18%2016.26.46.jpg?dl=0
I tried to unscrew the whole handle but that doesn't seem to want to turn either.
Only recess is under the spout, which is not a screw.
https://www.dropbox.com/s/6yxvspxhbcovcnb/2016-07-18%2016.26.06.jpg?dl=0
Expert:  WCohn replied 8 months ago.

Can you unthread the lever from the handle base. I've seen set screw under them

Customer: replied 8 months ago.
that's what I meant: I tried to turn the whole lever while it was still mounted in the sink, but it was not budging. Is there a way to unscrew it, now that it's out? In a vice, ...? I have all kinds of tools. But without damaging the chrome
Customer: replied 8 months ago.
By the way what's a good product to remove all the scale inside this faucet? I just took the spout out, see below
https://www.dropbox.com/s/tjpb914noqc2qgl/2016-07-18%2016.38.53.jpg?dl=0
A product that will make the scale/lime/junk right off the metal and the plastic.
Customer: replied 8 months ago.
To try to unscrew the lever, I have a "strap wrench" (?) but the diameter of the lever is too small...
https://www.dropbox.com/s/tovkow4b2bd806x/2016-07-18%2016.42.27.jpg?dl=0
What can I use to make sure whether this lever unscrews or not?
Customer: replied 8 months ago.
Ha! I unscrewed the lever! Now I'm trying to pull out the handle base
Customer: replied 8 months ago.
I don't see any kind of set screw in there
https://www.dropbox.com/s/g58kuhjny1xd2h1/2016-07-18%2016.58.09.jpg?dl=0
Customer: replied 8 months ago.
Hello?
Expert:  WCohn replied 8 months ago.

Sorry i'm still here

Expert:  WCohn replied 8 months ago.

Okay let me do a bit of research

Customer: replied 8 months ago.
In the meantime, can you tell me what would the best product be to clean up all the junk inside? And I guess some small, toothbrush type brush? And some good grease to grease the o-rings? Silicone grease? I'd like to run to a hardware store before they close. Anything else? I don't think anything is broken, just full of hard water residue
Expert:  WCohn replied 8 months ago.

Buy CLR and Moen makes a good grease, If they don't have it silicone grease will work

Expert:  WCohn replied 8 months ago.

Are you sure there is no brand at the base under the spout?

Customer: replied 8 months ago.
No, see here https://www.dropbox.com/s/2qajtqzc8fmx3xf/2016-07-18%2016.14.18.jpg?dl=0
Expert:  WCohn replied 8 months ago.

I think if you cleaned the junk out of where the lever went you'd find a set screw

Customer: replied 8 months ago.
I'm poking at the black surface inside, I'm 99% sure there is no set screw there. Though strangely, the nut can move a bit, if that's a clue
https://www.dropbox.com/s/gxuoi880rowokr5/2016-07-18%2017.53.32.jpg?dl=0
Expert:  WCohn replied 8 months ago.

It looks like the lever WAS the screw holding the base on the cartridge. I bet with some work it'll come off now

Customer: replied 8 months ago.
Maybe... Trying again to pull by hand. The moveable handle is what would come off, and the kind of ball under it would stay?
And does it make sense that the nut and the surface behind it move with the handle base when you move the handle base around (up and down, left and right)?
Expert:  WCohn replied 8 months ago.

I think if you put a flat head screwdriver in here and carefully twist it all the way around in this gap it'll pop off

Customer: replied 8 months ago.
insert a screwdriver in blue or red arrow? I tried where the blue arrow is, no go. And I tried to pull the handle base, hoping that it would pop from the ball shape but that hasn't happened.
One thing is that moveable nut under the lever: strange that you can push it to the right only, until only 1/4 of it is still visible and then it hits a hard stop. And you can't move it to any other direction. As if it would allow opening when it's in that out of the way position? But I tried to pull the handle base when it's there and nothing happens....
Expert:  WCohn replied 8 months ago.

RED ARROW

Expert:  WCohn replied 8 months ago.

Without the lever in it

Customer: replied 8 months ago.
that's a very wide gap to put a screwdriver in. Actually I need to put a screwdriver on both opposite sides, right?
Expert:  WCohn replied 8 months ago.

It has to come off. I've worked on 100's of them and never one that didn't come off like I'm describing. If there is a lot of hard water it will be tough

Customer: replied 8 months ago.
It's not happening. Also it doesn't seem to make sense to me that the handle base would now be free to pop out if the nut and surface behind it move with the handle base you I turn it left and right, you know what I mean?
Expert:  WCohn replied 8 months ago.

I do not know what you mean, sorry.

Expert:  WCohn replied 8 months ago.

If you like I can OPT out to allow another expert to try and answer. I'm quite confident I'm right, however I am human and might be missing something.

Customer: replied 8 months ago.
If the lever is the lock for the handle base, then once you remove the lever, the nut that the lever screws into should not move when you rotate the handle base.
Expert:  WCohn replied 8 months ago.

Oh I can see it now. Hold on please

Expert:  WCohn replied 8 months ago.

Are you sure there is no set screw in the back of the handle base?

Customer: replied 8 months ago.
Oh yes
Customer: replied 8 months ago.
I'm sure
Customer: replied 8 months ago.
I move the handle base from side to side, no set screw anywhere under the handle base
Expert:  WCohn replied 8 months ago.

Ok Ive been doing this for 15 years so I am going to forward this pic to my The only guy that I know that might know more than me. Give me a few.

Customer: replied 8 months ago.
Ok. But I have a feeling that the fact that the nut can be moved to one side only means something. I tried to push it further with a screwdriver in case it pushes a spring or something but nothing
Expert:  WCohn replied 8 months ago.

Okay If you line the "NUT" up so its centered can you see a set screw further in THROUGH the nut?

Customer: replied 8 months ago.
No no. It's a flat, black surface.
Customer: replied 8 months ago.
Some kind of very hard plastic or something
Expert:  WCohn replied 8 months ago.

Okay I certain Its just stuck That plastic is what slides over the cartridge stem and allows the lever to grip it

Customer: replied 8 months ago.
But the plastic also moves around with the handle base when you move the handle base!
Expert:  WCohn replied 8 months ago.

It has to come off from there. Soak it in CLR overnight.

Customer: replied 8 months ago.
You think if it was working properly it would not move with the handle base? I think it's all part of the handle base assembly
Expert:  WCohn replied 8 months ago.

I think you have a ton of scale build up. I also think for your money and time you'd be better off buying a moen. You still need to fix the stiffness.

Customer: replied 8 months ago.
In other words, if the nut and the black part behind it move when you move the handle base, it seems to me that removing the lever didn't unlock anything!
Expert:  WCohn replied 8 months ago.

Yes, but there's NOTHING else that can be holding it down. I am truly out of answers and for that I am sorry.

Customer: replied 8 months ago.
Ok. It's getting too late anyway. Can we just end it then?
Expert:  WCohn replied 8 months ago.

Yes. Good luck!!

Customer: replied 8 months ago.
Ok. Thanks
Expert:  WCohn replied 8 months ago.

I see no one else has tried to help. Have you had any luck?

Customer: replied 8 months ago.
No, I gave up on it. Thanks for checking though