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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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My water isn't working. Thank you, Yes if I could. The

Customer Question

Hi Pearl, My water isn't working.
JA: Sometimes plumbing issues that that you think will be really complicated end up being easy to fix. The Plumber I'm going to connect you with knows all the tricks and shortcuts.
Customer: Thank you
JA: Do you plan on doing the work yourself?
Customer: Yes if I could.
JA: Anything else we should know to help you best?
Customer: The pressure on the valve is at 20.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.
Submitted: 12 months ago.
Category: Plumbing
Expert:  WCohn replied 12 months ago.

Hello, my name is ***** ***** I look forward to helping you.

What seems to be the issue You say your "water isn't working"?

Customer: replied 12 months ago.
Hi Wade. Yes
Expert:  WCohn replied 12 months ago.

What do you mean by not working? Are you not getting hot or cold water? Are you on a well?

Customer: replied 12 months ago.
I am on a well system. There is neither hot or cold water.
Customer: replied 12 months ago.
The water system pressure is at 20.
Expert:  WCohn replied 12 months ago.

Okay your pump must not be coming on. Is the breaker tripped? Do you know what a pressure switch is?

Customer: replied 12 months ago.
No. The breaker is not tripped. The are screws to my Well X Troll system.
Expert:  WCohn replied 12 months ago.

Can you send me pics of the plumbing by your pressure tank

Customer: replied 12 months ago.
What is your number?
Expert:  WCohn replied 12 months ago.

You can send them through this site. There's an add file button by the send button

Expert:  WCohn replied 12 months ago.

Had you resolved your problem?