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Hello my name is ***** ***** I look forward to helping you! I need a model number and if you can picture of the gas valve.
ECO18oDBN..a tankless heater...error codes are 11, E1 if I hold done the two arrows on remote thermostat
Error code 11 is no ignition. Meaning its not even lighting or if it is lighting the flame sensor is not recognizing the flame. Try turning on hot water while standing in front of the water heater. See if there is any flame at all and can you hear the spark clicking?
I do get a flashing red LED,
fan doesn't even start..
have line voltage to unit
Do you have shut of valves right below the unit?
yes I do
We are trying to break free the flow sensor. If you are running water and the fan isn't come on then it most likely is a flow sensor issue. If this doesn't work you'll need to replace the flow sensor.
I'm replacing windows in my house so I'll be back checking in on you so let me know.
Should I close the question because you are done?
perfect..was problem..thank you..you can close this
Excellent! I'm glad I was able to help you out. I'd appreciate a positive rating and tips are always welcome. I'd also order an extra flow sensor for future use. They are expensive.
Sorry that should say they aren't expensive