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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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Hope s. thanks. Our heater will heat water in the bathroom,

Customer Question

Hope s. thanks.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Our heater will heat water in the bathroom, both sink and shower.
JA: Sometimes plumbing issues that that you think will be really complicated end up being easy to fix. The Plumber I'm going to connect you with knows all the tricks and shortcuts.
Customer: it will not heat kitchen unless the bathroom sink is also turned on.
JA: Do you plan on doing the work yourself?
Customer: any ideas.
JA: Anything else we should know to help you best?
Customer: if I can. what can I do?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.
Submitted: 7 months ago.
Category: Plumbing
Expert:  Rick replied 7 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What do you have for a water heater? does it have a re-circulating pump?

Customer: replied 7 months ago.
I had a reinni installed. Its been about year and this has been going on about a month or so. I called the guy that installed it and get no responce. Teco gives me three tech but I have only called the guy that put it in.
Expert:  Rick replied 7 months ago.

It sounds like the flow from the kitchen faucet is not adequate to turn the water heater on. Try this, turn on just the hot water in just the kitchen sink and tell me if the Rinnai fires up

Expert:  Rick replied 7 months ago.

Did you try running the kitchen hot water? did the Rinnai fire up?