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WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 436
Experience:  Journeyman Plumber/Estimator
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My toilet is running constantly, but I 't even know how to

Customer Question

My toilet is running constantly, but I don't even know how to ask the question. Doesn't look like a regular toilet inside
Submitted: 4 months ago.
Category: Plumbing
Expert:  Eddie replied 4 months ago.

Hi Cindy ...........I see you shut what is called the angle stop valve or water it still running?..........and could you upload a few pictures of the inside of the toilet it would help considerably



Customer: replied 4 months ago.
how to do that. Phone is old and uncooperative
Customer: replied 4 months ago.
Customer: replied 4 months ago.
Expert:  Eddie replied 4 months ago.

Hi Cindy did shut the fill valve or no? and is it still running?

Customer: replied 4 months ago.
the water is off...yes. has been for a couple of days.
Customer: replied 4 months ago.
I am not sure i am not wasting my money already
Expert:  Eddie replied 4 months ago.

what do you mean ?

Expert:  Rick replied 4 months ago.

Do you still need help?

Expert:  Rick replied 4 months ago.

I have a solution for your issue if you'd like to continue but I have to leave for a little while. I should be back within a half hour.

Expert:  WCohn replied 4 months ago.
Hello my name is ***** ***** I look forward to helping you.
Expert:  WCohn replied 4 months ago.

Ma'am we are here to help. Just let me know you'd like further assistance. I can walk you through fixing your toilet in no time at all

Expert:  Papatrexas replied 4 months ago.

Hi this is Mike and here is what you need to try, and let me know if works.

Here is how to fix your running toilet

I see you have the water off good!

Now turn the red cap and remove the guts wipe down the black gasket and remove anything that is stuck in there then replace the guts and secure the cap now insert the white tubing in the middle of the plunger assembly and check it the float gasket in the bottom is clean.

Turn the water on sloooooowly and see if it still leaking, if it does because the water level is above the water line then adjusts the float to a lower point, if it still leaking then a $14.00 replacement part is in order.

Expert:  WCohn replied 4 months ago.

Have you resolved your issue?

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