How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask WCohn Your Own Question
WCohn
WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 633
Experience:  Journeyman Plumber/Estimator
6211579
Type Your Plumbing Question Here...
WCohn is online now
A new question is answered every 9 seconds

My husband replace two tolets in last few months! Weave septic

Customer Question

My husband replace two tolets in last few months! Weave septic sytem! We had cleanined out few years ago. Its making a strange noise. Dont knowwhat it is like humming sound but donest do all the time. It could sound like a gruching noise? We do have problems when we get alot of water. cant do lardaury or run dish waher can back up. Dont know what this coild be.
Submitted: 8 months ago.
Category: Plumbing
Expert:  WCohn replied 8 months ago.
Hello my name is ***** ***** I look forward to helping you
Expert:  WCohn replied 8 months ago.
When is it that you hear the noise
Customer: replied 8 months ago.
Every few minutes!
Expert:  WCohn replied 8 months ago.
it doesn't matter whether you're flushing the toilet or not?
Customer: replied 8 months ago.
Any one there?
Customer: replied 8 months ago.
Right
Expert:  WCohn replied 8 months ago.
End it only happened since the toilets were installed?
Customer: replied 8 months ago.
Expert:  WCohn replied 8 months ago.
Would you describe it as a gurgling noise
Expert:  WCohn replied 8 months ago.
Also if I understand you correctly you have drains backing up?
Customer: replied 8 months ago.
Well more of humming! It gurgling when too much water in the septic tank! It rain last week but rain very little this week!
Expert:  WCohn replied 8 months ago.
I think you have either a clogged mainline sewer, a full septic tank or bad venting at the toilets. You said your husband installed these toilets? Was this an existing bathroom or an new addition?
Customer: replied 8 months ago.
Sometime on the drains backing up when tanks full water! But drains are not back up now! I done 6 loads laundry this week & showed everyday & ran dish washer once but not all at same time!
Customer: replied 8 months ago.
Exciting but replace one at a time in passed!
Expert:  WCohn replied 8 months ago.
Then does this humming noise only occur when water is running somewhere in the house
Customer: replied 8 months ago.
No!
Customer: replied 8 months ago.
I meant he replaced in passed no problems!
Expert:  WCohn replied 8 months ago.
I'm baffled without being onsite to hear it and not having any consistency with when the noise happens. Check the valves feeding water to the toilets and make sure they are open all the way.
Expert:  WCohn replied 8 months ago.
Plumbing noises do not happen when nothing is moving through the system. Either water running through the system or waste running through the drain system. You'll need to identify which it is.
Customer: replied 8 months ago.
He will check Thank you! He said lines are open & venting open! Could it be clogged & it's trying to go through! Im worried about a big explosion backing up in pipes! But it's never done this before !
Expert:  WCohn replied 8 months ago.
Since you can not pinpoint when it's happening or what system (waste or water) then I can't help diagnose it. I suggest you have a plumber onsite and let them hear it.
Expert:  WCohn replied 8 months ago.
I'm sorry I can't say more with out more information
Customer: replied 8 months ago.
Ok! I didn't answer but I got charged! Well Thank you for your time!
Expert:  WCohn replied 8 months ago.
They charge a 100% refundable deposit
Customer: replied 8 months ago.
Oh ok! Thank you!
Expert:  WCohn replied 8 months ago.
I only get paid if you give me a positive rating. Then you would get charged. Are you wanting to rate me positively for my time? If you do you'll be charged, but I'll be available later if you have a plumber onsite and you have questions for me.
Customer: replied 8 months ago.
OK! Thank You1
Expert:  WCohn replied 8 months ago.
I'm doing the best I can with the information I've been given, but I know I haven't answered your question
Expert:  WCohn replied 8 months ago.
I'm ready to be rated. You you don't want to be charge just don't rate at all and if you have further questions you can start over.
Expert:  WCohn replied 8 months ago.
Have you figured out your issue?