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WCohn, Journeyman Plumber
Category: Plumbing
Satisfied Customers: 436
Experience:  Journeyman Plumber/Estimator
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I have a Grohe duo red faucet with a broken pull and turn Childlock

Customer Question

I have a Grohe duo red faucet with a broken pull and turn Childlock handle for the boiling water function. Can this be replaced. Grohe does not seem to list a replacement part on their exploded PDFs file of the faucet. What can I do?
Submitted: 5 months ago.
Category: Plumbing
Expert:  WCohn replied 5 months ago.
Hello my name is ***** ***** I look forward to helping you.
Expert:  WCohn replied 5 months ago.
I'll have to dig deep so give me some time. I'll find all I can
Expert:  WCohn replied 5 months ago.
It sounds to me like you are not the only one having an issue with this item breaking. It also appears to be unavailable from a parts list. However I did see you were in New Zealand, so I have GROHE's New Zealand information for you. I would contact them and lat them know it is a danger to not have this part as soon as possible. Sorry this is the best I can do(or that anyone can do) New ZealandSouth East Asia & Pacific Regional Headquarters Grohe Pacific Pte Ltd180 Clemenceau Avenue#06-02 Haw Par CentreSingapore 239922Websites: or
Expert:  WCohn replied 5 months ago.
Please RATE me accordingly
Customer: replied 5 months ago.
Thank you for your reply. Unfortunately this has not brought me any further and I was intending to contact Grohe Germany directly. I apologize but I cannot rate your answer as being helpful.
Expert:  WCohn replied 5 months ago.
I understand, however just because I have no answer other than yours does not mean another answer exists. I will close this question and opt out. This will allow another expert to take a shot at it. Best of luck.

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