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Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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Have a water softener that is not providing softened water.

Customer Question

Have a water softener that is not providing softened water. Checked for salt dome, cleaned filter, ran several cycles, check salt level.seems to function mechanically. Water line on and not diverted.
Any other steps to take?
Submitted: 6 months ago.
Category: Plumbing
Expert:  Rick replied 6 months ago.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation. It sounds like you've done all you can. The softener may need to be re-bedded (assuming it is functioning mechanically) which means replacing the resin media in the softener. It may be more cost effective to just replace the softener.

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