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Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Does the pump run or it just does not come on at all?
Sorry for the delay. Our power went out for a few. So, does the plug have a piggy back plug? If you plug the pump directly into the outlet while the pump is in water does it work then? Without the float switch?
The float switch is built into the pump?
If you hold the float upside down and shake it does it turn on then?
Oh.....I thought you took it outside.
I see. So you have to open it. Remove the lid and see if the float is getting stuck or possibly just failed. It is almost certainly something to do with the float switch. Either it is getting hung up or the switch needs to be replaced.
It is staying on or short cycling?
So, it was running inside but not pushing the waste out and you took it outside and it short cycles?
That may not be a big deal at all. Something jammed in the pump or piping. You are still going to have to remove the lid to check it out.
So you have run the pump without the lid? Shook the float?
The vent cannot be clogged if you have it outside. Did you remove the lid, fill the tank and run it without the lid and shake the float?
Did you remove the lid or no?
That is what has to happen. Remove the lid and check to see if the float is hung up.
Is the pipe full of water ?
How did you get the water out when you ran the hose in it?
No. The vent is not the issue. Is the discharge pipe full of water above the check valve? How did you get the water out after you ran the hose in it?
How do you mean? Does the pump run or cycle?
I made an offer to talk on the phone.
The float is either sticking or there is a blockage in the discharge pipe or the float is failing. You are going to have to open it or remove the check valve to investigate. It is certainly one of those things.
If you do not want to talk on the phone then I will have to opt out. Would you like to talk on the phone about it?
I will have to opt out. I am logging off for the night.