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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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We have a whirlpool WHES30, does not get soft water. Did a

Customer Question

we have a whirlpool WHES30, does not get soft water. Did a non automatic regeneration with no change in results. Checked vacuum which seemed good, checked venturi cone screen and flow plug, no change. Checked vacuum on the pickup tube in brine tank, seemed good. Changed resin, no change. Checked wasted water during regen cycle which turned salty, so we are stumped. Thanks Harm **
Submitted: 9 months ago.
Category: Plumbing
Expert:  Appliance Guru replied 8 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

Is the valve rotating and can you check the suction when it is in salt regen position?