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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! A very common problem with these is a blockage in the venturis in the control and salt bridges in the tank. Can you explain in detail what exactly is happening with your unit? Is your water very hard before softening?
Was there quite a bit of "gunk" in the screen? Could any have gotten beyond that screen and sucked internally?
I am not able to provide phone service at this time but will alert the others that you would like a phone call. If another is available, they will jump in.
Hello I am a different tech do you still need help?