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Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Do you know which model Plieger toilet you have or if not will you post a picture or two?
The plastic cover should be just clipped on and when it is pried off will allow access to the flush apparatus.....no?
Sorry you have been having troubles with the site. Not sure what I can do to help with that. I am not sure what else to suggest for removing the cover either. I will opt out to open to other experts.
You are very welcome.