Plumbing Questions? Ask a Plumbing Expert.
Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. I will have a lot of questions.....eventually an answer so please provide as much detail as possible. For starters, what type of gas line is connected? Black iron? yellow flex? Where is it located? Was this a replacement for a tank water heater? Are you able to post some pictures of the venting and the piping? Has anyone checked the dip switch settings?
You would load pictures then use the paper clip icon to attach them. What size black pipe is it for the gas line? Do you know what your water pressure is?
The dip switch settings are in the manual. It is basically opening the cover and setting the switches they way they should be. Some of them should not be touched so it is very important to only adjust the ones you know for sure you want to change.
It should be over the box that you type into....no?
Sure thing. I might not be available until evening. Chat with you then.